Your Team Has Knowledge You Don’t
We unlock it.
Our Customers
Amazon
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Robinhood
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9Story
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Arcesium
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Samsung
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Perpay
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Globetax
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Brex
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Major League Baseball
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Wallaroo
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Drinks.com
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Etsy
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Right Management
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Treasury Prime
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Senteio
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Upstream
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IPC
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Task Rabbit
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Dropbox
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Intuit
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Spotify
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CVS Health
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Meta
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Visa
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Pfizer
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Nike
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Bacardi
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Amazon • LinkedIn • Robinhood • 9Story • Arcesium • Samsung • Perpay • Globetax • Brex • Major League Baseball • Reddit • Wallaroo • Drinks.com • Etsy • Right Management • Treasury Prime • Senteio • Upstream • IPC • Task Rabbit • Dropbox • Intuit • Spotify • CVS Health • Meta • Visa • Pfizer • Nike • Bacardi •
What's Stuck — And What It's Costing You
Your team is telling you what's safe to say. Not what's true.
It's not that your people are hiding things.
It's that normal organizational dynamics, including hierarchy, politeness, meeting structures, and time pressure, create friction that keeps critical knowledge trapped at the individual level.
We remove that friction.
“While I love legos, I was skeptical that it would bring more value beyond some fun brick building. It blew me away how effective it was at surfacing insights and pain points” - Workshop Participant
Yes, Those Are LEGOs On The Table. Here’s Why.
LEGO® Serious Play® (LSP) is a method where each person on your team builds a model in response to a question. Something like 'build what success looks like for this team' or 'build the biggest obstacle you see right now.' The model becomes a metaphor.
Each person then explains what they built and what each piece represents. The conversation shifts from abstract ideas floating in the air to tangible objects on the table that everyone can see, point to, and understand.
Guards Come Down
Building bypasses the internal editor. It's easier to point at a brick and say "this is my concern" than to raise your hand and announce it. Real thoughts come out instead of the safe, sanitized version.
Everyone Gets Heard
Everyone builds. Everyone shares. The org chart disappears. Your quiet strategist gets the same airtime as the person who always talks. Ideas compete on merit, not rank.
The Whole Picture Emerges
Everyone holds a piece of the puzzle. When all the models are on the table, the pieces connect. What was five separate conversations in five hallways becomes one shared view, and the team leaves with real clarity on what's happening and real alignment on what's next
Something is off. The results don't add up.
Surface what's really driving the friction before it gets expensive. "It revealed friction our people had been experiencing individually but had no way to raise collectively." — Lelian Cestari, Director, Tech Business Partner, Bacardi
Why Leaders Bring Us In
About to invest heavily in change?
Find out what your people actually think, not the town hall version. "It encouraged personal connection, sparked meaningful ongoing conversations, and ensured every voice was heard." — Jana Aubin, Director Operations and Finance, Oomph, Inc.
Your initiative launched. Your team isn't using it.
Find out what people aren't telling you about it. "It blew me away how effective it was at surfacing insights and pain points." — Workshop Participant
New tools. Same old behavior.
Surface what's actually getting in the way so your investment pays off. "Some of the attendees had been employing their newly acquired knowledge in meetings." — VP Engineering & IT
Big decisions stuck in a loop of opinions.
Get the team building and pressure-testing together, not just debating. "He has a gift for creating a space where people feel safe enough to play, explore, and uncover insights they didn't know they had." — Julia Grassa, Community Lead, Culture First
Latest Blog Posts
Testimonials
Walked away with more aha’s and epiphanies than you can shake a stick at
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I can see some of the anxieties about returning to work dissipating
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Magically clears up misunderstandings and reveals the deeper meanings of our perceptions
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It allowed us to go beyond the surface level
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I saw people open up in a new way
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Bringing in Brandon to facilitate a Lego Serious Play Team Building session on our pre-return-to-work day was the best decision I could have made as a manager.
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A great success!
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People really got to connect, learn something new to do and new about themselves.
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People are sharing photos of their creations in Slack still
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Everyone I was in the room with had a great time, and walked away feeling like they really got to know each other better with the LEGO stories shared
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Brandon had such great enthusiasm, and it broke the ice over Zoom so well! His kind words and encouragement got everyone interested in sharing their ideas/creativity let the group show their creative side.
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I appreciated especially how the Lego Workshop helped us see how we all approach things differently
Walked away with more aha’s and epiphanies than you can shake a stick at • I can see some of the anxieties about returning to work dissipating • Magically clears up misunderstandings and reveals the deeper meanings of our perceptions • It allowed us to go beyond the surface level • I saw people open up in a new way • Bringing in Brandon to facilitate a Lego Serious Play Team Building session on our pre-return-to-work day was the best decision I could have made as a manager. • A great success! • People really got to connect, learn something new to do and new about themselves. • People are sharing photos of their creations in Slack still • Everyone I was in the room with had a great time, and walked away feeling like they really got to know each other better with the LEGO stories shared • Brandon had such great enthusiasm, and it broke the ice over Zoom so well! His kind words and encouragement got everyone interested in sharing their ideas/creativity let the group show their creative side. • I appreciated especially how the Lego Workshop helped us see how we all approach things differently


What actually happens to people after an acquisition closes? Anne-Marie Mills has lived it twice — first as HR lead when Algorithmia was acquired in 2021, and again in a more recent transition spanning teams from Seattle to Eastern Africa. In this episode, Anne-Marie walks through both experiences with real honesty: the early excitement, the culture shock six months in, the attrition nobody stopped, and what she wished leadership had done differently. If you work in people operations, run a team through any kind of organizational change, or have ever wondered why the talent you acquired seems to quietly disappear, this conversation is the post-mortem you didn't know you needed.