Insights
Why Saying “I Don’t Know” Makes You a Stronger Leader
Jose Cruz is a talent development executive with more than 25 years shaping talent, culture, and organizations, from luxury retail floors at Saks Fifth Avenue to global teams today. In this episode of Herding Squirrels, he makes the case that the three hardest words for a leader to say are also the ones that build the most trust. We get into why “would you like my thoughts?” lands better than “can I give you feedback,” why so much training never changes behavior, and how the first 90 days decide whether a new hire stays engaged. If you’re leading a team through AI, remote work, or any change you can’t fully explain yet, this conversation gives you a practical way to say so out loud.
What Makes Training Stick When Your Team Spans Every Generation
Jerry Oliveira is the Director of Training and Development at Brooklyn Sports & Entertainment, home of Barclays Center. In this episode of Herding Squirrels, Jerry walks through the Brooklyn Way, a four-hour culture training built on the 70-20-10 learning model, with cross-department problem solving and a scavenger hunt that taught real arena knowledge. He also shares how he tells real engagement from the performative kind, what employees ask to learn when given the chance, and the mentor who told him she wanted to see him doing her job. If you're designing learning for a hybrid, multigenerational workforce, you'll leave with practical ways to make training stick.
Stop Building an AI Strategy
You've read 47 AI posts this week. There's a reason. Festinger named it in 1954, and it's quietly running every AI rollout happening right now. When people are uncertain, they look at each other before they look at the tool. The leaders who get adoption right aren't the ones with the best strategy. They're the ones building the room where honest reactions can surface. Here's what that looks like.
Your Team Isn’t Disengaged
Your team looks aligned in the meeting. But the real conversation is happening somewhere else. Here are the three layers of silence and how to bring teams back.
Why 'We Need To' Never Works
Everyone on my basketball team has great ideas. YouTube plays, motion offenses, elaborate strategies. None of it stuck—until we changed one word.
The Unspoken Expectations Killing Your Team
Your boss emails at 11:07 PM. Does she expect a response, or is she just working late? Your team is constantly guessing what you actually expect—and that guessing is quietly killing performance. One conversation about six specific questions can end the uncertainty forever.
The Timeline That Couldn't Exist
You've been in that meeting where Engineering says eight weeks, Product counters with four, and everyone knows none of these numbers are real. When the same team members work across 50+ projects, they should be excellent at estimating—and they are. The problem isn't their ability to predict timelines; it's their inability to trust that honest estimates will be respected. So they adapt. They calculate what they actually need, add 40%, and deliver completely unrealistic numbers that implode the entire schedule. The timeline problem is actually a trust problem. And the trust problem is actually a leadership problem.
Why Team Buy-In Fails
Here's what you already know about your team: when you hand them the solution, they find seventeen reasons it won't work. When they build the solution themselves, they find seventeen ways to make it work better.
How to Choose the Right Workshop Format for Your Corporate Offsite
At IN8 Create, we're 100% outcome-focused. When your team spends time together, you should walk away with something concrete in addition to the insights and connection.
Think about it this way: instead of just learning about communication challenges, your team actually works through their specific communication blockers and creates agreements for how to handle them going forward.
Transform Your Organization Through Team-Powered Leadership
Most organizations approach leadership development backwards. They send individual managers to expensive training programs, hoping these solo experiences will somehow translate into organizational transformation. Meanwhile, the most powerful leadership laboratory sits right in front of them: their existing teams. The truth is, exceptional leaders aren't built in isolation—they're forged through the daily crucible of team collaboration, conflict, and collective problem-solving.
Stepping Forward - The Hidden Power of Team Commitment
The psychology behind this approach aligns perfectly with James Clear's insights on identity-based habits in his book "Atomic Habits." When we incorporate something into our identity – whether it's being a committed team player or a coachable athlete – our actions naturally flow from that self-image. It's no longer about forcing ourselves to follow rules; it's about staying true to who we've declared ourselves to be.
Team Engagement, Retention, and Experience, OH MY!
Engagement, Retention, and Experience, OH MY! This was the the theme of last nights joyful networking event. Some of the questions: 🤔 Build a model that shows what environments or conditions you have found to be most conducive to fostering employee engagement🤔💡 Build a model that that shows what strategies you have used to measure and improve retention rates🤔💡🤖 Build a model that shows how technology has transformed engagement, retention, and/or employee experience in your organization. This goes to show the power of LEGO Serious Play and how it can connect and engage both teams and people who don’t work together.