Insights

Team Laughter Builds Connection

Team Laughter Builds Connection

Every "ha ha" after a colleague's mediocre joke? Social investment. Every shared chuckle over something mundane? Relationship building. Every moment of genuine team laughter? Strengthening the invisible bonds that make actual collaboration possible. The best teams understand something important: laughter isn't a break from the work. It's part of the infrastructure that makes the work successful.

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Why Your Team Won't Say No

Why Your Team Won't Say No

Stop thinking psychological safety is some touchy-feely HR initiative. It's your organizational immune system. When your team's immune system is strong, problems surface early. Course corrections happen naturally. Disasters get prevented, not managed. When it's weak? People retreat into survival mode. Your team is constantly calibrating: "What happens when I speak up here?" The answer to that question, accumulated over dozens of small interactions, determines whether they'll save your next big initiative or watch it burn.

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Those Who Don't Build Must Burn

Those Who Don't Build Must Burn

As talent becomes harder and harder to attract and retain: Don't sacrifice your A-players to accommodate your C's.

That negative team member who's "not that bad" and "has some good qualities"? They're costing you far more than their salary. They're costing you the engagement, creativity, and performance of everyone around them.

There's an old Hindu proverb that says, "There are hundreds of paths up the mountain, all leading in the same direction, so it doesn't matter which path you take. The only one wasting time is the one who runs around and around the mountain, telling everyone that his or her path is wrong."

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Team Trust Is Built in Moments Most People Miss

Team Trust Is Built in Moments Most People Miss

We create mental shortcuts about these people, usually based on very limited information, and those definitions influence our collaboration moving forward. Often, these snap judgments become self-reinforcing cycles that can be difficult to break.

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When Teams Unite Under Pressure

When Teams Unite Under Pressure

These scenarios never cease to amaze me because of how deeply connected they make us feel. They tap into our identity as valued members of our work community, and when that community faces a crisis, people respond instinctively. This might mean staying late, contributing extra effort, or stepping outside comfort zones to help the team succeed.

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